Effective Date: May 13, 2025
At Jocks on the Move, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our website, services, or staff—whether you’re scheduling a move, requesting a quote, or browsing our site from Raleigh, NC or anywhere else.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information (provided by you):
- Name
- Email address
- Phone number
- Mailing address
- Payment details (if booking services)
- Information related to your move (e.g., move dates, inventory, service needs)
Automatically Collected Information (via our website):
- IP address
- Browser type and device information
- Pages visited and time spent on site
- Cookies and tracking data
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services (moving, junk removal, etc.)
- Respond to your inquiries and provide quotes
- Confirm appointments and send service-related updates
- Improve our website’s functionality and user experience
- Send occasional updates, offers, or service reminders (only if you opt in)
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We only share information in the following cases:
- With trusted vendors or contractors working on our behalf (e.g., logistics software, payment processors)
- If required by law, court order, or legal process
- To protect our rights, safety, or the safety of others
All third parties we work with are contractually obligated to maintain the confidentiality and security of your data.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Understand how users navigate our site
- Improve site speed and functionality
- Help us analyze what content is most helpful
You can disable cookies through your browser settings. However, doing so may affect how our website functions for you.
5. Data Security
We use appropriate physical, technical, and administrative safeguards to protect your personal data. While no system is 100% secure, we take data protection seriously and work to guard your information from unauthorized access, use, or disclosure.
6. Your Choices
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Ask us to delete your information (unless required by law to keep it)
- Opt out of marketing emails or texts at any time
To exercise these rights, contact us at:
9100-269-9786
jocksonthemove@gmail.com
7. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect information from children. If we become aware that we have inadvertently received information from a child, we will delete it promptly.
8. External Links
Our website may contain links to third-party sites (e.g., review platforms like Google, Yelp, or Facebook). We are not responsible for the privacy practices or content of those sites. Please review their policies before sharing your data.
9. Policy Updates
We may occasionally update this Privacy Policy. When we do, we’ll revise the “Effective Date” at the top of this page. We recommend reviewing this page periodically to stay informed about how we’re protecting your information.
10. Contact Us
Have questions about your privacy or how we handle your data?
We’re here to help.
Jocks on the Move
4200 Lynn Point Lane
Raleigh, NC 27613
9100-269-9786
jocksonthemove@gmail.com